Welcome!

Welcome to our blog!

A couple of questions to get out of the way:

Who? The Dry Eye Company is a privately owned small business based in Poulsbo, Washington, which seeks to improve the lives of individuals living with dry eye. Our blog is designed to represent the voices of the team of people who do their very best to make that happen.

Why? We never want what we do to seem like a secret; transparency is everything in a good service business. Our goal is to let you in on the stories that underpin everything we do, because we think that’s the best way to show how much care is put into meeting our customers’ needs. Plus, we genuinely have fun working to help you, and we wouldn’t mind sharing some of that enjoyment/craziness with you!

What? Expect behind-the-scenes peeks at daily life in the world of The Dry Eye Company, exciting news, chronicles of any big projects, semi-philosophical musings on the place of the lonely small business who only wants to serve amidst a world of ever-growing corporate giants…

And what else? Dry Eye Company founder and our fearless leader, Rebecca Petris, has crafted a much more detailed answer to the question of what TDEC is and how we operate, which you can peruse here. (It’s worth a read!) You’ll find descriptions of our other services, The Dry Eye Shop (a specialty online retail store), and The Dry Eye Zone (our education and community arm), along with profiles of our wonderful team members.

And now, on to the blogging!

– The Dry Eye Company Team

Pesto and Pottery: Our Company Christmas Party!

Maybe it’s just me, but when I hear “company Christmas party”, I imagine men in novelty ties, women in sparkly red dresses, too much to drink, and (worst case scenario) karaoke. But not at The Dry Eye Company! Since we’re fairly new to having employees, this is the first time we’ve had our very own Christmas party, and it was utterly different than I expected — in a really good way. Read more

Conference Adventures & Other Musings

I’m a bit of a dry eye newbie. I’ve been working at The Dry Eye Company for almost two years now, but I can’t say that anyone should consider me an authority on any treatment processes or what any given diagnosis means in terms of impact on your life. (I can say with some confidence, though, that I have learned how to pack a staggering amount of boxes in a very short amount of time— complete with DryEyeShop stickers!)

However, out of all the aspects of this job, the moments when I’ve been able to work on patient advocacy projects and learn more about how a dry eye diagnosis can be understood in the context of everyday life have definitely been the most fascinating for me. Human health is something that I’m increasingly understanding to be a complex whole instead of an arrangement of discrete parts, and a piece of that whole is a system of people you may never meet who are researching diseases, testing treatments, and advocating for patients.

AAO logo
Rebecca just got back from the 2017 Annual Meeting of the AAO. (Click the logo for details of the conference on AAO’s website.)

Read more

TDEC: A Balcony Garden in an Amazon World

Growing a company is like growing a garden: you have a certain amount of space, you have various conditions that may limit what you can produce in a given amount of time, and you try not to plant more than you can manage, lest your garden should revert to weeds.

balconygarden
Our lovely little balcony garden of a company is thriving! (Photo credit: Lindy Thibodaux)

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Graphic Details: Creating an Icon

As one of the Dry Eye Company people doing graphic design work, I was recently asked to help with the creation of our new shop category icons. Most were fairly straightforward, but coming up with a simple graphic representation of the Lubricants Eye Drops category proved to be especially challenging. I thought you’d enjoy a peek at that process! Read more

Happy Halloween from TDEC!

Ever wondered if the team who packs and ships you your new Ziena glasses or pair of plungers has secret identities? It’s a perfectly valid question, folks.

This Halloween, we are delighted to report that while we may be no closer to answering that question (look for further updates–there’s just something so intriguing in the fact that Brent carrying an axe into work is something we all just accept as normal…), we do have some photographic evidence that we were celebrating the holiday in the office!

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While Brent’s gear may have fit well with the spirit of the holiday, he doesn’t consider it a costume, saying that he would be prepared to fight in it and I believe him!

My sole remaining question: Why don’t you dress like this every day?

Brent’s response: That chainmail is bleedin’ heavy!

Happy Halloween, all!

— Espen